Business Analyst

Date Posted: 

December 8, 2022

CrowdHealth is searching for an experienced Business Analyst to help guide our product development efforts. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing healthcare landscape.

Objectives

  • Determine and develop user requirements for systems in production, to ensure maximum usability  
  • Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
  • Create and implement management plans for every project, with attention to transparent communication at all levels
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development

Reports to the Head of Product.

Responsibilities

  • Partner with stakeholders across business units(ex: product, sales, IT, compliance) to develop analyses and documentation in a collaborative way
  • Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of regular status reports to all appropriate parties
  • Develop meaningful and lasting relationships with Product Partners for optimized systems integrations
  • Assist in new Product Development, including:
    - Gathering job specifications and business rules, and technical deliverables
    - Mapping feature-level requirements and identifies product needs; documenting all requirements in Statement of Work documents; creating preliminary mock-ups
    - Translating product requirements to technical documentation for the Software Engineers to implement
    - Developing project plans and timeline, managing and monitoring progress
    - Determining the criteria for success and test developed products to ensure compliance with business needs and functional validity

Skills and Qualifications

  • 5+ years of experience in analytics and systems development
  • Ability to plan, organize, and prioritize multiple projects independently to meet deadlines and complete tasks in an accurate manner
  • Ability to handle multiple projects and work-streams simultaneously
  • Proven ability to manage user testing
  • Extensive experience with data visualization
  • High proficiency in technical writing
  • Excellent communication and presentation skills, with an ability to translate data into actionable insights
  • Experience with Tableau and Visio a plus
  • Experience in generating process documentation and reports

Please send resume and cover letter to Tony, Head of Product, at tony@joincrowdhealth.com.