Transparency Files
February 2026
Bills Submitted
2,998
submitted this month
Bills Funded
100%
of eligible bills funded this month
Health Events
Injury
47%
Pregnancy
20.6%
Illness
10.7%
Wellness
14%
Other
7.7%
Average Ask This Month
Ages 0-54
$90
Ages 55-64
$180
Families (4+ Members)
$270
Ineligible Bills Submitted
3.90%
of submitted bills
ineligible for funding
ineligible for funding
Top 5 Ineligible Reasons
1
Previously diagnosed, documented, or symptomatic prior to joining
2
Submitted more than 6 months past the date of service
3
Annual Wellness Maximum Exceeded
4
Sick visit on newborn wellness
5
Date of service prior to joining
Total Amount Crowdfunded
$24,125,490
across time
Average Time to Funding
7.47
Average days from a complete bill being submitted to all funds delivered into members account
Median Time to Account
7.5
Median days from a complete bill being submitted to all funds delivered into members account
Complaints Log
Complaints received this month by category.
| Date of Complaint | Complaint Category | Date of Resolution | Resolution Category |
|---|---|---|---|
| 2/24/26 | Member was charged multiple times for advocacy fees due to payment failures | 2/25/26 | Refunded February advocacy fees |
