Transparency Files
January 2026
Bills Submitted
2,975
submitted this month
Bills Funded
100%
of eligible bills funded this month
Health Events
Injury
44.2%
Pregnancy
17.4%
Illness
10.8%
Wellness
21.5%
Other
6.1%
Average Ask This Month
Ages 0-54
$70
Ages 55-64
$135
Families (4+ Members)
$200
Ineligible Bills Submitted
3.79%
of submitted bills
ineligible for funding
ineligible for funding
Top 5 Ineligible Reasons
1
Previously diagnosed, documented, or symptomatic prior to joining
2
Annual Wellness Maximum Exceeded
3
Date of Service was prior to joining
4
Submitted more than 6 months past the date of service
5
Longevity Event maximum exceeded
Total Amount Crowdfunded
$22,578,706
across time
Average Time to Funding
6.99
Average days from a complete bill being submitted to all funds delivered into members account
Median Time to Account
7.00
Median days from a complete bill being submitted to all funds delivered into members account
Complaints Log
Complaints received this month by category.
| Date of Complaint | Complaint Category | Date of Resolution | Resolution Category |
|---|---|---|---|
| 1/1/26 | Member was unhappy that they could not manually approve requests based on more criteria than RED/GREEN | 2/3/26 | Member cancelled and requested a refund of Adovcacy Fee |
