Transparency Files

June 2026

Bills Submitted

3,523

submitted this month

Bills Funded

100.00%

of eligible bills funded this month

Health Events

Injury

34.1%

Pregnancy

27.5%

Illness

17.0%

Wellness

13.1%

Other

8.3%

Average Ask This Month

Ages 0-54

$75

Ages 55-64

$150

Families (4+ Members)

$225

Ineligible Bills Submitted

3.43%

of submitted bills
ineligible for funding

Top 5 Ineligible Reasons

Previously diagnosed, documented, or symptomatic prior to joining

Annual Wellness maximum exceeded

Submitted more than 6 months past the date of service

Dental care outside of Annual Wellness

Supplements

Total Amount Crowdfunded

$32,217,984

across time

Average Time to Funding

8.606

Average days from a complete bill being submitted to all funds delivered into members account

Median Time to Account

Median days from a complete bill being submitted to all funds delivered into members account

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Complaints Log

Date of Complaint	Complaint Category	Date of Resolution	Resolution Category
6/1/26	Member aged out but was not cancelled	6/1/26	Refunded advocacy fees.
6/1/26	Member decided to cancel	6/5/26	Refunded advocacy fees.
6/1/26	Duplicate subscriptions were created for the member	6/1/26	Refunded advocacy fees.
6/2/26	Member decided to cancel	6/10/26	Refunded advocacy fees.
6/5/26	Member pushed back start date.	6/12/26	Refunded advocacy fees.
6/8/26	Member decided to cancel and was still charged	6/8/26	Request refunded and tech issued fix.
6/11/26	Member decided to cancel	6/11/26	Refunded advocacy fees.
6/11/26	Member updated bank account but charge was taken from old bank account	7/10/26	Refunded advocacy fees.
6/11/26	Member decided to cancel	6/17/26	Refunded advocacy fees.
6/17/26	Duplicate subscriptions were created for the member	6/17/26	Refunded advocacy fees.
6/29/26	Member was charged when account settings said they wouldn't be	6/30/26	Request refunded and tech issued fix.
6/30/26	Member decided to cancel	7/9/26	Refunded advocacy fees.

Previously diagnosed, documented, or symptomatic prior to joining

Category	Ask	Reason
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed symptoms existed for 7 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Member self reported symptoms started 3 weeks prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported symptoms began 3 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed member was diagnosed one month before start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed members was diagnosed and treated prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms started 6 weeks prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms started 6 weeks prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms started 6 weeks prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Member self reported symptoms started 3 weeks prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms started 6 weeks prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Member self reported symptoms started 3 weeks prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed symptoms started 7 months prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms existed for 7 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed member was diagnosed one month before start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed symptoms existed for 7 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed symptoms existed for 7 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms existed for several years prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	>$10,000	Member self reported symptoms started 3 weeks prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported symptoms increased 3 months prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed symptoms started 6 weeks prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms started 7 months prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that injury occured two days prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Member self reported that symptoms started 3 weeks prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that they had an initial office visit two weeks prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that this was a chronic condition that they've struggled with for over 20 years.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed the member had been diagnosed one month before start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed the member was diagnosed prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms started 3 weeks prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed symptoms existed for 7 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms increased 3 months prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms started 6 weeks prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed member was diagnosed one month before start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms increased 3 months prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that the injury was sustained 6 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms were being monitored for 1.5 years prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms began 1 year prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms started 3 weeks prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms began 1 year prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Member self reported that symptoms started 3 weeks prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms began 3 years prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms existed for 7 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms started 3 weeks prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed that member was diagnosed one month before start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms began 2 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed that symptoms started 7 months prior to start date.
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Medical records showed that member was diagnosed one month before start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed that member was diagnosed one month before start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms began 2 weeks prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed that member was diagnosed one month before start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Member self reported that symptoms began 1 month prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed that member was diagnosed one month before start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Member self reported that symptoms began 1 year prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	<$500	Medical records showed symptoms increased 6 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Member self reported that the inury was sustained 6 months prior to start date
Previously diagnosed, documented, or symptomatic prior to joining	Between $500 and $10,000	Member self reported that the injury occured two days prior to start date.

CrowdHealth is a financial technology company, not a bank. Banking services are provided by Regent Bank, Member FDIC. FDIC insurance only covers failure of insured depository institutions. Certain conditions must be satisfied for pass-through FDIC deposit insurance to apply.

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