Crowdfunding Results
November 2025
Bills Submitted
1,420
submitted this month
Bills Funded
100%
of eligible bills funded this month
Health Events
Injury
23.2%
Pregnancy
28.8%
Illness
31.2%
Wellness
13.4%
Other
3.4%
Average Ask This Month
Ages 0-54
$95
Ages 55-64
$190
Families (4+ Members)
$285
Ineligible Bills Submitted
3.17%
of submitted bills
ineligible for funding
ineligible for funding
Top 5 Ineligible Reasons
1
Annual Wellness Maximum Exceeded
2
Date of Service was prior to joining
3
Provider is not licensed or board certified
4
Massage Therapy
5
Dental Care outside of Annual Wellness
Total Amount Crowdfunded
$19,917,971
across time
Average Time to Funding
6.86
Average days from a complete bill being submitted to all funds delivered into members account
Median Time to Account
7.00
Median days from a complete bill being submitted to all funds delivered into members account
Complaints Log
Complaints received this month by category.
| Date of Complaint | Complaint Category | Date of Resolution | Resolution Category |
|---|---|---|---|
| 11/13/25 | Enrollment glitch prevented the Member from being able to select a start date | 11/14/25 | Tech activated member |
| 11/13/25 | App glitch prevented members cancellation from processing | 11/17/25 | Tech issued fix and refund issued to memberer |
| 11/17/25 | Enrollment glitch prevented the Member from being able to select a start date | 11/17/25 | Tech activated member |
| 11/17/25 | Enrollment glitch prevented the Member from being able to select a start date | 11/17/25 | Tech activated member |
| 11/18/25 | Enrollment glitch prevented the Member from being able to select a start date | 11/19/25 | Tech activated member |
| 11/18/25 | Enrollment glitch prevented the Member from being able to select a start date | 11/19/25 | Tech activated member |
| 11/26/25 | App glitch prevented members from accessing the banking page or withdrawing funds | 11/26/25 | Tech issued fix and funds released to member |
| 11/26/25 | App glitch prevented members from accessing the banking page or withdrawing funds | 11/26/25 | Tech issued fix and funds released to member |
| 11/26/25 | App glitch prevented members from accessing the banking page or withdrawing funds | 11/26/25 | Tech issued fix and funds released to member |
